Terms of Service

These Terms of Service (“Terms”) govern your access to and use of Tiifu, an AI compliance assistant for Kenyan small and medium-sized enterprises (“Tiifu”, “we”, “us”). By creating an account or using Tiifu, you agree to these Terms. If you are using Tiifu on behalf of a business, you confirm you have the authority to bind that business to these Terms.

Tiifu detects the KRA tax obligations that apply to your business, drafts filings from the transaction data you provide, generates eTIMS-compliant invoices, and sends deadline reminders. Detection and reminders are available on the Free tier; automated filing drafts, eTIMS invoicing, and the audit pack require a paid subscription.

You’re responsible for the accuracy of the business information you provide (including your KRA PIN, business type, sector, and turnover) and for keeping your login credentials secure. You’re responsible for all activity under your account.

Paid plans are billed on a recurring basis via M-Pesa through our payment processor, Pretium. Subscriptions renew automatically until cancelled. You can cancel at any time from the billing page; cancellation takes effect at the end of the current billing period. Fees are not refundable except where required by law.

Tiifu is a tool to help you track and prepare for your tax obligations — it is not a licensed tax advisor, and using it does not create an accountant-client relationship. You remain solely responsible for reviewing any draft filing before submission and for the accuracy and timeliness of your actual filings with KRA. We recommend consulting a licensed tax professional for advice specific to your business.

You agree not to misuse Tiifu — including attempting to access another business’s data, submitting false business or tax information, reverse-engineering the service, or using Tiifu for any unlawful purpose.

Our collection and use of your information is described in our Privacy Policy, which forms part of these Terms.

You may stop using Tiifu and delete your account at any time. We may suspend or terminate accounts that violate these Terms or that we reasonably believe pose a security or legal risk to Tiifu or other users.

Tiifu is provided “as is.” To the maximum extent permitted by law, we are not liable for penalties, interest, or losses arising from missed deadlines, incorrect filings, or reliance on obligation detection that turns out to be inapplicable to your specific circumstances. Always verify obligations that materially affect your business.

We may update these Terms from time to time. We’ll notify you of material changes before they take effect. Continued use of Tiifu after a change takes effect constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the Republic of Kenya.

Questions about these Terms? Reach us at legal@tiifu.co.ke.